File Setup

We prefer press quality PDFs over any other file format, but we will also accept press quality JPEGs, PNGs, and SVGs. 

PPI: Pixels per inch. PPI is used for measuring the pixels on a screen, and their density. 

DPI: Dots per inch. The printing industry standard is 300dpi. Anything lower may cause fuzzy or blurry images. 

Image resolution: The density of dots or pixels on a page or display, usually measured in dots per inch. The higher the resolution, the smoother and clearer the appearance of text or graphics.

CMYK is Cyan, Magenta, Yellow and Black, the four printing process colors. When designing your printed piece, ensure you are using CMYK color and not RGB color. RGB color is best for screens and can cause color shifts in printing.

Black and white printing uses only black ink. Files printing in black only usually need to be converted to grayscale in your design program so they print correctly. 

Full color printing uses all of the CMYK color scale: Cyan, Magenta, Yellow and Black.

BusinessPrinting does not check your files for spelling errors or typos. Ensure your file has been proofed before you upload it.

Soft touch finish is literally soft to the touch, like a thin layer of velvet on your piece. This coating makes colors appear muted and soft and adds a protective layer.

Laminate: A thin transparent sheet (coating) applied to usually a thick stock (covers, postcards, etc.). It provides protection against liquid and heavy use, and usually accents existing color, providing a glossy or lens effect. 

Coating: An unbroken clear film applied to a substrate in layers to protect and seal it, or to make it glossy.

Bleed: When a printed image extends beyond the trim edge of a sheet or page 

Border: When all 4 sides of your print design have a white or other color line, usually around .2”. Designs with no bleed will have a border. 

Raster graphics: composed of pixels, together form an image; file extensions: BMP, .TIF, .GIF, .JPG.

Vectors: composed of paths, easily scalable, File extensions SVG, .EPS, .PDF, .AI, .DXF

Vector graphics are highly recommended for printing. 

Cutting tolerance: the slight positional variance when cutting paper down to its final trim size. BusinessPrinting.com recommends a cutting tolerance of .125” to ensure your printed piece is not accidentally cut if your piece moves. 

Punching a row of small incisions or holes through a sheet of paper to permit part of it to be detached (usually straight lines, vertical or horizontal)

Type or art that continues from one page of a book or magazine across the gutter to the opposite page, also called a gutter jump.

To compress paper along a straight line so it folds easily and accurately, also called a crease.

Readers spreads: mechanicals made in two-page spreads as readers would see the pages. We prefer you send your pages to us in Reader’s Order.  

Printer spreads: Two facing pages in the order they will be printed. Pages 1 and 4, and 2 and 3 will be imposed together for a four-page brochure. At BusinessPrinting, we take care of organizing your pages into Printer Spreads. 

The shifting position of the page in a saddle stitch bind. Creep moves the inside pages or signatures away from the spine

Using heat to affix a thin plastic material around printed and bound products to prepare them for shipment.

A complete set of type characters in one typeface and type size.

We offer 3/16th size circular holes. If you need another size drill hole, please give us a call and we can discuss other options. 

The placement options for your drill holes are located in the pricing calculator. If you need your drill hole placed elsewhere, please contact us.

Coated: Paper with a coating of clay or other substance that improves reflectivity and ink holdout

Uncoated: Paper that has not been coated with clay, also called offset paper. Your paper choice in its native state. Think of printer paper or the inside of most greeting cards.

Text weight: Category of thinner stock papers that are lighter in weight. Examples of text weight papers are 100# Gloss Book, the paper normally used for magazine pages. 

Cover weight: Category of thick paper used for products such as posters, menus, folders, and covers of paperback books.

Folding: to bend a sheet of paper as required to form a printed product. 

 

Half Fold: One fold for two panels on each side. 

Tri Fold: Two folds for three panels. Great for dividing your content into 3 distinct sections.

Z Fold: This fold looks like a “Z” from the side, and is ideal for visuals and charts, or large images that span across multiple pages 

Double Parallel Fold: Fold it in half, then in half again, in the same direction. This creates a total of 8 panels (four panels per side)– perfect for showcasing multiple products or services, or even an entire collection. 


French Fold: Folded in half one way, then folded in half the opposite way. This fold works well for a newsletter since it has a lot of space to work with once fully unfolded.

Roll Fold: Fold your flyer and continue rolling it over itself in the same direction. Use a roll fold to control the information your recipient sees first. 

Accordion Fold: Fold one panel, then fold it back and forth. When fully unfolded, it's like an accordion from the side. Usually, there are between 8-10 panels in a true accordion fold (4-5 panels per side).

Gate Fold: Take the outer edges of your paper and fold them inwards until they almost meet, creating a "door" or "gate" reveal. 

Double Gate Fold: Take your gate fold and fold it in half – voila! This fold creates a "wow" effect when opening your folded flyer. 


Nested Letter Fold: Most popular for newsletters. Utilize 6 sections for your message, and you'll get a bonus letter inside.

PowerPoint and Word documents are not accepted file formats since we cannot print directly from them. If you do not have access to design software such as Adobe Photoshop, Adobe Illustrator, or Canva, we suggest using Microsoft Publisher (or an equivalent) to create a PDF that is sized correctly for your product including bleed. 

Please note that PDFs created using Publisher must have their color mode converted to CMYK in order to be printed. We will perform this conversion as a courtesy. However, this conversion can cause undesirable shifts in color.

The bleed zone is the area in your artwork that extends past the trimmed edge of your product. For a print with artwork that "bleeds" off the edge of your finished product, extend all non-critical elements in your artwork (background colors, background images etc.) exactly 1/8" past the trim line per our bleed requirements. 

If you are unsure of exactly where your product's trim line is, consider using one of our free templates to create your artwork. 

The safe zone is the area in your artwork that is exactly 1/8" away from the trimmed edge of your finished product. This area is where critical elements are kept so they are not trimmed off, or appear too close to the edge.

Our bleed requirements call for an additional 1/8" of non-critical artwork on all sides. 

For square and rectangular designs, add .25" to the width and height of your products's finished size. For example, artwork for a standard 3.5" x 2" business card would be 3.75" x 2.25" if it was sized to include 1/8" bleed on all sides. 

For folded, multipage, and die-cut products, consider using one of our free templates to set up your artwork to include 1/8" bleed wherever it is needed.

We offer free, dynamically-generated templates for all our products. These templates are available on each individual product page. The link to the templates is under the product image on each page, and is labeled "Get templates."  To get a template just for your project, simply configure the size, folding (if applicable) and printing options for your product, then click Get Template. You can either download the template or have it emailed. 

We suggest submitting artwork with graphics, images, and text in 300 dpi resolution to achieve optimal print quality.

Please contact customer support at 1-833-WORK-SMART (1-833-967-5762) to see if expediting your order is possible. 

Customization

We’re happy to help you with custom orders. To get your custom quote, please fill out the form on the customization page or contact customer support at 833.WORK.SMART (1-833.967.5762).
We offer a variety of customization options on all of our products. Aside from our standard customization options on our site, we also offer custom folds, die-cuts, various colored foils, silver metallic ink, embossing and textures, and even Braille printing. Custom trim and custom quantities are available on some products as well. We’re happy to walk you through your customization options – please call customer support at 833.WORK.SMART (1-833.967.5762).
Our customization options vary by price. Each custom quote is different because it’s based on your specific needs. To get your custom quote, please fill out the form on the customization page or contact customer support at 833.WORK.SMART (1-833.967.5762).
Anything and everything! Our products are crafted to your exact needs. If you have additional questions, please call customer support at 833.WORK.SMART (1-833.967.5762).
Get ready to feel it! Embossing is when an image is pressed into paper, pushing the image or parts of the image down into the paper. You can run your fingers across an embossed image to feel the indented or carved-out sections.

It’s any shape that isn’t a square or rectangle! Die-cutting is the process of using a custom-shaped die on a machine to quickly cut paper into specific shapes.

Die-cut products can range from a business card in the shape of your logo to a door hanger in the shape of a slice of pizza to a hang tag in the shape of a dog and more. Custom die-cut orders may incur a one-time fee for the die itself. When reordering custom die-cut products, you will not be charged again for the die.

Textures add lift to flat designs. It’s different from embossing– textures lie on top of the paper surface; embossing is pressed into paper. You can add pebbling to an image of a basketball, highlight woodgrain, add leaf veins you can feel, grit to a sandy beach and so many other textures. We can add texture to almost any image you’d like to feel on your page. 

Make your piece more accessible by printing in Braille. Call us and we’ll be happy to give you a custom estimate. 

It depends on your artwork. Give us a call to discuss what you need – we may request to see your artwork to determine how many foil colors we can accommodate with your design.

In most cases, yes! Let us know what you’re looking for, and we’ll let you know if we can make it happen. We’ll also provide alternative options if needed. Call customer support at 833.WORK.SMART (1-833.967.5762).

If you don’t see exactly what you need on your website, please give us a call to discuss your customization needs. We’re happy to talk through your project needs, even if they’re complex. Call customer support at 833.WORK.SMART (1-833.967.5762).

It depends! Let us know your in-hands date when you request your custom quote and we’ll do everything in our power to accommodate it.
Yes, of course, that’s what Perfect Proof is for! Simply include in your online quote request that you would like to add Perfect Proof to your order, or tell our support team if you’re ordering over the phone.

Using a sharp steel device called a die to cut irregular shapes in paper. Die cutting can be done on flatbed or rotary presses.

Variable Data Printing is a digital printing technology that enables elements such as text, graphics, charts, maps and graphs, and imagery to change from one printing piece to the next on press. It leverages data on recipients, enabling mass customization to each individual or household in large runs, as opposed to mass-production of a single static version

Liquid applied to a printed sheet, then bonded and cured with ultraviolet light.

Perfect Proof

Perfect Proof™ is an exact-to-specification, pre-production preview of your order. When you request Perfect Proof™, all specifications – paper, folding, finishes, and more – are included so you know exactly what to expect when you receive your finished product. Learn more here.

Perfect Proof is free with your first order on BusinessPrinting.com. Please contact customer support before you approve your digital proof, and we’ll take care of your first Perfect Proof for you. For all other Perfect Proof orders, same day-ready Perfect Proofs are $25, and next day-ready Perfect Proofs are $15 each. 

Please note that shipping fees for Perfect Proof™ are non-refundable in the event of an order's cancellation.

No, it won’t affect your turnaround time. However, Perfect Proof will delay your approval time by 1-2 days depending on the shipping method you choose. The turnaround time clock begins after you approve your Perfect Proof. Please take the additional 1-2 days for Perfect Proof production into consideration when choosing your turnaround time and shipping method. Learn more about turnaround time here.

Satisfaction is 100% guaranteed with the order of a Perfect Proof. If you’re not happy with yours, you can reject your proof and modify your artwork. If you need to change any job specifications, please call customer support and we’ll make those changes. You can order another Perfect Proof upon request – additional charges may apply. 833.WORK.SMART (833.967.5762)

It’s easy. In the pricing calculator on the product page, simply find the Perfect Proof section with the dropdown underneath the Turnaround section. Choose whether you would like your Perfect Proof same day or next day, and we’ll ship it right to you. 

If you’re ordering your first Perfect Proof, it’s free! Just call us before you approve your PDF proof online, and we’ll add it to your order at no charge. 

We are happy to create as many Perfect Proofs as you need to feel sure your final product will meet your expectations. Each proof may incur additional fees. 

We guarantee that your print products will be free of manufacturing errors. We will print your order to the specifications you selected in the pricing calculator or provided in a custom quote. Check your PDF proof carefully for errors before approving it. BusinessPrinting is not responsible for errors introduced in the customer artwork. If your final print product does not meet your expectations, please give us a call and we’ll work with you toward a resolution.

Ordering & Accounts

Price matching is not available online– you must contact us to receive a price match. We’ll match any competitor’s price with proof of an official quote. The order’s product, size, quantity and all specifications, including shipping, must match for us to match the price. Please contact customer support at 833.WORK.SMART (1-833.967.5762) to discuss price matching. 

We do need an actual quote from a competitor to match the price. However, you may cover up or black out the competitor’s name on the quote to protect their privacy. If the competitor has pricing on their website, we must be able to access the website to verify pricing, including shipping.  

No problem. If you don’t see exactly what you need on our website, contact customer support at 833.WORK.SMART (1-833.967.5762) and we’ll give you a custom quote for your order. Then we will chat about matching a competitor’s price. 

Yes. Price match is inclusive of shipping/delivery fees for the same method. For instance, if the competitor is shipping Ground, we will ship Ground for the same price.

We are able to price match before your order is placed or while your order is in production. Price matching needs to be done before your order ships – we will not price match after it leaves our facility or once the order has been completed. 

The product specifications and turnaround time must match on the competitor’s quote. We reserve the right to deny a price match on any order. Free gift with purchase or rebates from competitors are not eligible. We must be able to verify the competitor quote. 

It is BusinessPrinting.com's policy to only release artwork to the account holder at their registered inbox on file.

A free account with our website is required in order to take advantage of our services. To sign up for a free account, select the icon in the upper right hand corner of the page, then select Register. 

Feel free to contact us for further assistance with creating your account. 

A free account with our website is required in order to place an order. To sign up for a free account, select the icon in the upper right hand corner of the page, then select Register.

Feel free to contact us for further assistance with creating your account. 

At this time, it is not possible for us to merge accounts. 

Invoices are available for all paid orders. You can view links to download your invoices under My Account/Orders. 

To recover your password, select the Login icon in the upper right hand corner of the page, then select "Forgot password?" and follow the prompts. 

Please contact customer support at 1-833-WORK-SMART (1-833-967-5762) for further assistance with deactivating your account. 

We accept debit or credit card payments through Visa, Mastercard, or American Express. We do not accept payment by check.

We do not accept payment by phone. 

Payment must be made in full for orders. We do not accept partial payments.

We strongly recommend keeping copies of all your files on hand for future use. For further assistance with retrieving files from a previous order, please contact customer support at 1-833-WORK-SMART (1-833-967-5762).

Please note that BusinessPrinting.com is not responsible for irretrievable design files.

To place your order by phone, please contact customer support at 1-833-WORK-SMART (1-833-967-5762).

You can place your order online to expedite the process.

Turnaround time is the amount of time it takes for us to print your order. We offer next day printing as our standard turnaround option, with same day rush and 3 day economy options as well.

Shipping time is separate from turnaround time. Turnaround time only accounts for the time it takes for BusinessPrinting.com to print your order.

If you need your order by a specific date, please be sure to take into consideration the difference between turnaround times and shipping times when selecting your turnaround option.

Turnaround days are the same as our production days - Monday through Friday when our staff is here to print your order.

Faster turnaround times will increase your printing costs. Our products’ pricing calculators will automatically reflect the price of whichever turnaround time has been selected so you can compare the cost of each option.

Our pick up hours are:
Monday through Friday 7am to 7pm.
Our pick up address is:
3209 Commander Drive
Carrollton, TX 75006
Our number is 1-833-WORK-SMART (1-833-967-5762).

Our pick up address is:
3209 Commander Drive
Carrollton, TX
Our pick up hours are:
Monday through Friday 7am to 7pm.
Our number is 1-833-WORK-SMART (1-833-967-5762)."

Our carrier is FedEx.

We offer FedEx Ground shipping, FedEx 2 Day Air, as well as FedEx Standard Overnight.

Yes. To set up your order for pick up and delivery by your courier, please contact customer support at 1-833-WORK-SMART (1-833-967-5762) for further assistance.

Yes. To set up your order for pick up and delivery by your carrier, please contact customer support at 1-833-WORK-SMART (1-833-967-5762) for further assistance.

Please be sure to have your carrier account number on hand.

C1S stands for coating on one side. C2S stands for coating on both sides.

C1S paper stock is coated on one side with an uncoated back that is suitable for writing on with any writing utensil. C2S is coated on both sides and can be written on with a ballpoint pen or permanent marker.

The product specifications and turnaround time must match on the competitor’s quote. We reserve the right to deny a price match on any order. Free gift with purchase or rebates from competitors are not eligible. We must be able to verify the competitor quote.

Our online pricing includes paper. You do not need to provide the paper for any products you’re ordering off our website.

When you upload your file and see a message that says, “Proof not generated”, it means an automated proof could not be generated using your file. Give us a call when you see this message. 

Please contact customer support at 1-833-WORK-SMART (1-833-967-5762) to see if expediting your order is possible.

We guarantee that your print products will be free of manufacturing errors. We will print your order to the specifications you selected in the pricing calculator or provided in a custom quote. Check your PDF proof carefully for errors before approving it. BusinessPrinting is not responsible for errors introduced in the customer artwork. If your final print product does not meet your expectations, please give us a call and we’ll work with you toward a resolution.

Mailing

We offer free templates for all our products. These templates are available on each individual product page. The link to the templates is under the "Get started" button, and is labeled "Get templates." 

Please contact customer support at 1-833-WORK-SMART (1-833-967-5762) to see if expediting your order is possible.

Direct mail campaigns involve printing and mailing items to a set of recipients from a mailing list.

They are typically conducted for a variety of marketing purposes. Learn More.

EDDM stands for "Every Door Direct Mail". EDDM campaigns involve printing and mailing items to all the recipients on a USPS carrier route. Unlike direct mail, with EDDM, you handle the printing and make arrangements directly with USPS for delivery by mail.  Learn More.

Delivery & Shipping

Please contact customer support at 1-833-WORK-SMART (1-833-967-5762) to ask about expediting your order. We'll make it happen if we can. 

Shipping time is separate from turnaround time. Turnaround time only accounts for the time it takes for BusinessPrinting.com to print your order.

If you need your order by a specific date, please be sure to take into consideration the difference between turnaround times and shipping times when selecting your turnaround option.

Turnaround days are the same as our production days - Monday through Friday when our staff is here to print your order.

Faster turnaround times will increase your printing costs. Our products’ pricing calculators will automatically reflect the price of whichever turnaround time has been selected so you can compare the cost of each option.

Our pick up hours are:
Monday through Friday 7am to 7pm.
Our pick up address is:
3209 Commander Drive
Carrollton, TX 75006
Our number is 1-833-WORK-SMART (1-833-967-5762).

Our pick up address is:
3209 Commander Drive
Carrollton, TX 75006
Our pick up hours are:
Monday through Friday 7am to 7pm.
Our number is 1-833-WORK-SMART (1-833-967-5762).

Our shipping carrier is FedEx.

We offer FedEx Ground shipping, FedEx 2 Day Air, as well as FedEx Standard Overnight.

Yes. To set up your order for delivery by your own carrier, please place your order with will call/pick up and check out. Then, please call customer support with your order number and carrier information. We’ll help you set up your own carrier for shipping. 1-833-WORK-SMART (1-833-967-5762) 

Please be sure to have your carrier account number and other necessary information on hand.

Yes. To set up your order for pick-up by your own courier, please place your order with will call/pick up and check out. Then, please call customer support with your order number and courier information. We’ll help you set up your own courier for delivery. 1-833-WORK-SMART (1-833-967-5762) 

Please be sure to have your courier account number and other necessary information on hand.

Our shipping carrier is FedEx.

We can accommodate this request. Place your order with will call pick up, then give us a call to have us set up the remainder of the shipping. We’ll provide you with an exact cost for the shipping at that time. 

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